Resetting Password

What you’ll learn

Hi there! In this article, we’re going to cover:

• How you can reset your account’s password when you don’t have access to the account.
• How you can reset your account’s password when you have access to the account.

Ready? Let’s dive in.

Reset your password without logging in

Use this option if you can’t access your account and you’d like to reset your password.

1. Go to Deskfirst’s homepage at – Deskfirst.com.
2. Click on the Log In button.
3. Click on Reset Your Password.
4. In the Email field, fill in your email address.
5. Click on the Send Email button.
6. Check your inbox for an email prompting you to reset your password and click on the Reset Password link.
   
7. In the Password and Password Confirmation fields, fill in your new password.
8. Click on the arrow button to confirm. You can now log in with your new password.

Reset your password through your account

Use this option if you can access your account and you’d like to set a new password.

1. Click on the profile icon on the top menu.
2. Click on Profile.
3. Click on Reset Password.
4. A popup will appear confirming that an email with instructions for resetting your password was sent. Click OK.
5. Check your inbox for an email prompting you to reset your password and click on the Reset Password link.
   
6. In the Password and Password Confirmation fields, fill in your new password.
7. Click on the arrow button to confirm. You can now log in with your new password.

Need a hand?

If you’re still struggling, we’re always here for you! Refer to Getting Help from Deskfirst to learn how you can reach out to us.

And one more thing, we love talking to you guys and we love your feedback!

Never hesitate to share your opinion whether this article helped you or not, always feel free to suggest more support topics you believe we should cover, and tell us about every feature you’d love to have that’ll make Deskfirst even better for you!