Please ensure Javascript is enabled for purposes of website accessibility

Understanding Team Roles

What you’ll learn

Hi there! In this article, we’re going to cover the different Team Roles and what are the permissions that each of them provides –  Member, Admin, and Owner. Ready? Let’s dive in.

Team Roles were created to provide convenient control over who can add and remove members in a Team. Whenever a member is added to a Team, they’ll be automatically assigned a Pro license (learn more about Understanding the Team Feature in Deskfirst).

The Owner role is assigned by default to the member who created the Team and only to them.

Team roles permissions comparison chart

Member

Admin

Owner

View who is on the Team
Add and remove members of the Team¹
Access the billing area
Purchase Pro licenses for the Team

¹ An Admin can add and remove users with the Member role only. Only the Owner can add and remove users with an Admin role.

Need a hand?

If you’re still struggling, we’re always here for you! Refer to Getting Help from Deskfirst to learn how you can reach out to us.

And one more thing, we love talking to you guys and we love your feedback!

Never hesitate to share your opinion whether this article helped you or not, always feel free to suggest more support topics you believe we should cover, and tell us about every feature you’d love to have that’ll make Deskfirst even better for you!

Still need help? Contact Us Contact Us