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Understanding Team Roles

What you’ll learn

Hi there! In this article, we’re going to cover the different Team Roles and what are the permissions that each of them provides –  Member, Admin, and Owner. Ready? Let’s dive in.

Team Roles were created to provide convenient control over who can add and remove members in a Team. Whenever a member is added to a Team, they’ll be automatically assigned a Pro license (learn more about Understanding the Team Feature in Deskfirst).

The Owner role is assigned by default to the member who created the Team and only to them.

Team roles permissions comparison chart




View who is on the Team
Add and remove members of the Team¹
Access the billing area
Purchase Pro licenses for the Team

¹ An Admin can add and remove users with the Member role only. Only the Owner can add and remove users with an Admin role.

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